The SmartAction™ Speech IVR System

»  Successfully automates calls that other IVR systems can't

»  Provides totally positive caller experiences

»  Delivers the best possible financial results

Interactive voice response systems must cut operating costs, increase sales, or do both. And they must enhance customer satisfaction.

Based on eight years of research in artificial intelligence, cognition and linguistics, our speech-enabled SmartAction IVR System greatly improves on existing self-service call-handling applications.

Better yet, it automates complex spoken interactions that simply can't be managed by other speech IVR solutions. In a sense, we don't "compete" with other self-service products but with calls that today are only handled by human agents.

We maximize the number of calls successfully handled by the IVR system, and promote totally positive caller experiences by reducing frustration, call times and countless other problems that cause people to dislike talking to computers.

Benefits include lower costs with fewer human-assisted calls, less cancelled orders, more sales, and higher customer retention.

Coupled with the easiest possible setup and maintenance process, we offer you the best financial results for a fully hosted speech IVR solution.

We invite you to see our almost endless list of opportunities for cutting costs, increasing revenue and enhancing customer satisfaction.