Extraordinary Value

Virtual Call Agents deliver better performance and better economics than traditional IVR solutions

Get Started With SmartAction Virtual Call Agents Risk-Free
We build your system and you get to "try before you buy" with absolutely no obligation. Your Virtual Call Agents will be handling calls in less time than it takes most vendors to put your project schedule together.

Hosted Service Eliminates Up-Front Capital Costs
No equipment required. We provide a fully hosted solution, in a highly fault tolerant and scalable data center. And we use dynamic Virtual Call Agent allocation to provide a high level of redundancy and improve reliability.

Maximum Value
SmartAction Virtual Call Agents normally replace human operators at a savings of between 75-95%.  Our Virtual Call Agents not only save money, but also enable live operators to focus on the calls that impact your top and bottom line.

No Nonsense Pricing
We align our pricing to fit your needs.  Because Virtual Call Agents are delivered as a hosted service, you pay as you go and only for what you use.

Gets Smarter with Experience
Customer-specific application performance improves as the system is optimized and enhanced. All SmartAction Virtual Call Agents benefit from the pooled learning from all of our customer applications. This keeps maintenance costs extraordinarily low while increasing the breadth and depth of applications that can be handled by Virtual Call Agents.  These improvements are provided to all of our existing customers on a quarterly basis.