Extraordinary Value
Smart Call Agents deliver better performance and better economics than traditional IVR solutions.
“…the technology to provide an optimal caller experience.”David Kirsh, UCSD Lead Researcher
Smart Call Agents deliver better performance and better economics than traditional IVR solutions.
We build your system and you get to "try before you buy" with absolutely no obligation. Your Smart Call Agents will be handling calls in less time than it takes most vendors to put your project schedule together.
No equipment required. We provide a fully hosted solution, in a highly fault tolerant and scalable data center. And we use dynamic Smart Call Agent allocation to provide a high level of redundancy and improve reliability.
Smart Call Agents normally replace human operators at a savings of between 75-95%. Our Smart Agents not only save money, but also enable live operators to focus on the calls that impact your top and bottom line.
We align our pricing to fit your needs. Because Smart Call Agents are delivered as a hosted service, you pay as you go and only for what you use.
Customer-specific application performance improves as the system is optimized and enhanced. All Smart Call Agents benefit from the pooled learning from all of our customer applications. This keeps maintenance costs extraordinarily low while increasing the breadth and depth of applications that can be handled by Smart Agents. These improvements are provided to all of our existing customers on a quarterly basis.