“The experience for our company and our customers was great.”Anuj Gupta, Purity Chief Technology Officer
This short video clip provides a quick introduction to Smart Call Agents. See and hear how SmartAction's Artificial Intelligence-powered technology begins a new generation of speech IVR technology and enables a wider range of self-service strategies and applications using Smart Call Agents.
TMC has named SmartAction's Smart Call Agents for a Customer Interaction Solutions 2011 Product of the Year Award. "SmartAction was selected to receive the 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. Smart Call Agents have demonstrated excellence as well as provided ROI for the companies that use it," said Rich Tehrani, CEO of TMC.
